I stumbled across some notes I took at a lecture about ten
years ago, just after the cataclysmic beginnings of the recent reception. The speaker believed that the primary cause
of the crisis was being overly focused on short-term financial results to the
detriment of long-term functional success.
In my notes, I have a list of the three strategies he suggested to
weather and emerge from the present crisis.
His first strategy, which he believed to be the worst
approach, would be to take only short-term actions to alleviate the symptoms of
the economic downturn – to wait and hope for external conditions to improve and
then, once the economy has recovered, the firm could go back to doing the same
thing as it had done before … until the next crisis inevitably occurs.
Second was to rely on government intervention. He stated that there is a trend in western
nations to be more accepting of “big government” and to be passively compliant,
and even among the public, otherwise-intelligent people seem to be in favor of
the nationalization of certain industries, such as banking. He described how ambitious government
reforms failed to prevent a recurring crisis and the ways in which regulation
is seldom the path to meaningful and lasting success.
The third option was to remember the nature and purpose of
the firm and its role in society, and to assess its operations in light of that
purpose. Economic efficiency and
financial profitability are to be seen as the result of successful operations,
but not their drivers. Best case, they
should be considered in a historical context, assessing the effectiveness of
the organization’s past activities, and where they are lacking, to be
considered as symptoms that require attention and investigation.
Naturally, the last option was his thesis, and he noted that
many firms that weathered financial crises simply remained focus on their core
business. Even when the market is down,
people need goods and services, and there is still ample disposable income for conveniences
and even luxuries. For a firm to change
its nature is implementing a long-term change to address a short-term problem,
and the firm ends up shedding the characteristics that made it successful, and
ensure its success under adverse conditions.
Ten years later, with the recession dragging on, it’s easier
to see which firms are still hiding in the bunker and waiting for the weather
to change, which have taken hand-outs from government agencies in exchange for
relinquishing at some degree of control, and which have rolled merrily
along. There problem is that even firms
that take the speaker’s two “wrong” paths can successfully survive, and that their
survival reinforces the notion that the choice they made was right.
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