In my studies of technology, I’ve noticed a curious phenomenon:
credible proponents of technology tend to concede its disadvantages. Admittedly, this may be chicken-or-egg, in
that it is their willingness to concede imperfections that creates a sense
credibility as opposed to the fanatics who deny any possibility of
imperfection. But having noticed this
tendency, I’ve gone back through my reading notes to find common themes, and
have noticed nine themes that seem to be repeated:
1. Technology Debilitates the Mind
A common criticism of technology is that id debilitates the
mind. Because we have spreadsheet and
word processing software, the literacy and numeracy of the general population
has suffered greatly: distressingly many people cannot spell words or do simple
addition in their heads because they have become reliant on technology to do it
for them, so they do not practice or do not even develop the basic skills.
In one sense, being able to automate basic tasks and devote
the mind to higher concerns is a benefit – but the loss of basic understanding can
have catastrophic results when one has the ability to do something without the
foundational knowledge to understand quite why it is done. What occurs in that situation is paralysis
rather than advancement: anyone can perform at a certain level, but the level
cannot be advanced because the foundational knowledge has been lost.
2. Technology Makes Us Lose Touch with Reality
Technology depends on reducing reality to a simplistic
mathematical model, ignoring what the creator of the technology does not know
or does not understand. There is a
quality of unreality that comes with anything virtual, and those whose primary
experiences are virtual form a foundational set of knowledge and believes that
is relevant only to events that conform to the simplistic model on which the
technology is based.
For practical purposes, this handicaps those who are
dependent on technology with the notion that if their favored technology cannot
do something, then it simple cannot be done.
For qualitative purposes, the reduction to a simple model creates
blinders to factors that are not considered by that model, which may be of
significant importance to the overall qualitative experience. We lose touch with the richness of reality
by accepting the limitations of technology.
3. Technology is Dehumanizing
In order to succeed in any system, a person must adopt the
qualities of that system – and if a person does so for a long enough period of
time, they do not merely adopt these qualities, but internalize them: they
become the kind of person they pretend to be in order to be successful within a
limited system defined by artificial rules – which may not be the kind of
person they need to be to succeed in any other system without the limitations
and rules.
This may seem abstract, but consider the impact of social
media on the social skills, particularly of the younger generation: to be
successful in social media, one must present a false-front in a system that has
no restriction or discouragement for behavior that is not acceptable outside of
that system: hence individuals whose primary socialization took place in the
virtual world are often ill-suited to socializing in face-to-face
encounters. This has long ben true of a
small number of isolates, considered “geeks” or “nerds:” by mainstream society,
but has recently become evident in the general population.
4. Technology is Always On, but People are Not
Human beings have a limited amount of time – the waking
hours of the day at most, but even less given that our ability to maintain
attentiveness is even more limited than that.
Where technology is constantly intruding, relentlessly prompting to mind
to action, the quality of experience is considerably diminished. We are not “always on” but “always
zombified,” overdrawing our reserves of time and attention to do things in the
most efficient and least effective manner.
The problem is compounded by the self-involvement of
technology: each technology considers itself to be the most important need of
the moment, and struggles to gain top-of-mind acceptance. The human mind is unable to focus on or
prioritize its own workload with so many technologies screaming “look at me” at
every given moment. Smartphone addiction
is a common example: workers are texting with their friends when they ought to
be giving attention to their work, and answering work-related emails when they
ought to be giving attention to their families, because their priorities are
structured by technology rather than common sense.
5. Technology Fragments Identity and Promotes Inauthenticity
It is only within the past few hundred years that humanity
has been faced with the necessity of serving in multiple and distinct social
roles and the awkwardness that occurs when those roles overlap – leading to the
fragmentation of identity and personality.
That is, our success in a role depends on the adoption of a personal
that is capable of being successful in that role – and while we have had
limited success managing three or four core identities, technology is demanding
that we adopt dozens, role-switch constantly, and often face the awkwardness of
overlapping roles.
This will lead inexorably to an inexorable crisis of
identity: when I must be so many different things to different people at
different times, which of these personas represents my true self? This existential crisis is already evident
in popular culture, which has failed to evolve or produce anything new in two
decades – it is simply adopting and adapting, trying to be many things at once,
and failing in having an integral identity.
6. Technology is Fragmenting
The emergence and adoption of technology fragments social
groups into the “haves” and “have-nots” of that technology, and it takes
considerable time for a technology to achieve ubiquity. Arguably, ubiquity is never achieved: even in
the present day, there are households and communities that do not share in
centuries-old technologies such as electricity, running water, indoor plumbing,
and paved roads. And in considering
such things to be ubiquitous, the “haves” distance themselves further from the
“have-nots”: anyone who does not “have” is not important, not worth considering
even as a member of humanity.
The problem is that it’s not just one technology that
creates such a schism, but every technology.
What results is a complex binary matrix that creates very small segments
of society that have or have-not a specific subset of technologies that
contribute to membership and participation in a given subset of culture. And the result is a culture so fragmented
that it makes very basic questions unanswerable: what is culture? What is society? Such things, once very basic to human
identity, are absent in technologically advanced locations.
Other Detriments
Outside of those six, there remains a rather large list of
detrimental factors – I have recorded a total of twenty-seven – but many of
them seem trifling compared to those core six, or a subset of one of those
categories.
I remember reading a striking sentence back in 1996 about how the dissolution of common culture fostered by a then-newborn Internet might be unavoidable. The negative impact of that, however, would be more than offset by the increasingly smaller-but-more-meaningful interactions among like-minded individuals.
ReplyDeleteSo the circle of community just keeps getting smaller until we're in an echo chamber. Yikes.